Resi e rimborsi
Important 1: the garment you are requesting to return must be delivered to the courier in its Enerimonsters box and with the labels and tags still attached.
Once you have received the garment, you have 14 days to notify us of your intention to return it. In this case, the amount will be refunded in full, including taxes. The courier's expenses will also be reimbursed but only for the cheapest rate for that route.
Follow the steps below:
1. Write an e-mail to email@example.com with your name and surname and order number within 14 days of receiving the product.
2. Fill out the return form that you find at the following link
3. Send the package to us by courier to the following address:
We recommend that you keep track of your shipment tracking so that you can track the shipment of your package. As soon as we have received the package and verified the good condition of the goods, the full amount will be returned to you through the same channel with which you made the payment.
FOR FURTHER DETAILS, SEE THE SALES AGREEMENT ON THE PAGE "TERMS AND CONDITIONS OF USE" IN THE "INFORMATION" SECTION OF OUR SITE OR CONTACT US.